Build Pro HVAC · Updated November 11, 2026

Privacy Policy

Build Pro HVAC is a service vertical of Build Pro Construction Inc. (“Build Pro,” “we,” “us”). This policy covers information collected through hvac.buildprofl.com and related HVAC inquiries. ROC Development Group, DBA BuildPro Construction Consultants, may perform authorized financial and administrative work for Build Pro.

Information you provide

When you request service, we collect your name, phone number, city or service location, county, requested service, and any email address or short description you choose to provide. We also record your request identifier, submission time, and the choices you make about service and marketing texts, together with the applicable disclosure version. Please do not submit card or bank details, access codes, medical information, or other sensitive information through this form.

How we use it

We use inquiry information to respond to your request, check service coverage, coordinate assessment and scheduling, prepare estimates, maintain service records, handle customer support, prevent abuse, and meet applicable recordkeeping obligations. A form submission is a request, not an appointment or authorization to perform or charge for work.

Submitting a phone number does not by itself enroll you in text messaging. Service-text permission and marketing-text permission are separate choices. We use marketing SMS permission only for the program and purpose you affirmatively select. You can request service without selecting either SMS option.

Who may process information

Authorized Build Pro personnel, administrative support acting for Build Pro, and service providers may process information needed to host the site, store requests, support customers, or fulfill approved service work. Qualified field providers may receive the job and contact details necessary for an assignment. We do not publish inquiry records or give providers permission to use them for their own marketing.

Mobile privacy: We do not sell or share mobile information, text-message originator opt-in data, or SMS consent with third parties or affiliates for marketing or promotional purposes. Providers acting on our behalf may process information only as necessary to operate the requested service or messaging program, subject to appropriate restrictions.

Website and request storage

The website is hosted on Netlify. The custom request endpoint stores private submission receipts and consent evidence in Netlify storage; it does not use Netlify Forms. When the intake connection is enabled, requests are also stored in a restricted Google Workspace Sheet through Google Apps Script, with internal email notifications to authorized company recipients. These providers process the information to support the requested service. Hosting and security services may process technical information such as IP address, browser details, request time, and error or access logs. We do not request payment credentials through the inquiry form.

This HVAC page does not currently use advertising pixels or an analytics marketing program. If tracking or additional services are introduced, we will update the relevant disclosures. Browser or hosting features needed for site security and basic operation may still process technical data.

Keeping and protecting records

We retain information for the service, consent, security, dispute-resolution, and legal recordkeeping purposes for which it is needed. We restrict access to authorized roles and use reasonable safeguards. No internet service can guarantee absolute security. Contact us to request access, correction, or deletion; we will verify the request and respond subject to applicable obligations and legitimate retention needs.

Your contact choices

For an active SMS program, reply STOP to stop texts or HELP for assistance. You can also contact info@buildprofl.com or (954) 852-7276 about your preferences. SMS consent is not a condition of purchase or service. See the SMS Terms for program details. This form does not grant permission for unrelated automated marketing calls or call recording.

Other sites and policy updates

External websites have their own privacy practices. This policy may change as the service develops; the updated date above identifies the current version. For privacy questions, contact Build Pro at info@buildprofl.com or (954) 852-7276.